Effective Date: 21.05.2025
Company Address: Harju County, Tallinn, Nõmme District, Põllu Street 43, Estonia 11619
Email: info@logichiveou.com
1.1. This document (hereinafter referred to as the "Agreement") outlines the terms and conditions under which LOGICHIVE OÜ provides services. You confirm your acceptance of these terms by using the website or ordering services.
1.2. LOGICHIVE OÜ offers digital solutions in the following areas: web development and design, digital marketing, strategic business consulting, and IT automation. We work with businesses worldwide, offering customized services tailored to specific business goals.
1.3. This Agreement is a public offer. By continuing to use the website or engaging with us, you accept the terms outlined herein.
2.1. Client – A legal entity or individual who requests services and agrees to the terms of this Agreement.
2.2. Services – Professional work provided by LOGICHIVE OÜ, including website development, UI/UX design, marketing campaigns, audits, and consulting.
2.3. Proposal – A customized document outlining the scope, timeline, and cost of services.
2.4. Project – A set of tasks and deliverables agreed upon between the Client and LOGICHIVE OÜ.
3.1. LOGICHIVE OÜ provides services aimed at enhancing digital presence, optimizing business processes, and supporting strategic growth.
3.2. Each project scope is defined through direct communication and confirmed in a written proposal or contract.
3.3. We do not offer off-the-shelf products — all solutions are custom-tailored.
4.1. Our typical workflow includes the following steps:
4.2. Project timelines depend on team availability and project complexity. We strive to meet agreed deadlines.
5.1. All services are prepaid — either in full or in phases, as specified in the proposal.
5.2. Payment confirms acceptance of this Agreement. Once payment is received, the Client receives a confirmation and, if needed, an invoice or service acceptance report.
5.3. Alternative arrangements may be available for long-term engagements.
6.1. Due to the personalized nature of our services, payments are non-refundable unless LOGICHIVE OÜ has not yet commenced work.
6.2. Partial refunds may be considered if a project is partially completed. This is at the discretion of the Company.
6.3. Refund requests must be made within 5 hours of payment and before any work has started. Approved refunds are processed within 30 business days.
7.1. LOGICHIVE OÜ may terminate services if:
7.2. In case of termination initiated by the Company, a partial refund may be issued for unrendered services, minus completed work.
8.1. Services are provided “as-is.” LOGICHIVE OÜ shall not be liable for:
8.2. Total liability is limited to the amount paid for the relevant service.
9.1. We reserve the right to change this Agreement unilaterally. Updates will be posted on the website and take effect immediately.
9.2. Clients are responsible for checking updates. Continued use of our services confirms acceptance of any changes.
10.1. Each project has its timeline, agreed in writing. While we aim to meet deadlines, they may shift due to project scope changes, force majeure, or client-side delays.
10.2. If additional tasks arise, we inform the Client before proceeding. No extra work is done without prior approval.
11.1. All deliverables (designs, code, documents) remain the property of LOGICHIVE OÜ until full payment is made.
11.2. After payment, the Client is granted a limited license to use materials for internal business purposes. Any redistribution or resale without written consent is prohibited.
11.3. We reserve the right to showcase selected works in our portfolio, unless the Client objects in writing.
12.1. Both parties agree to keep all project-related information confidential, including technical, financial, and strategic details.
12.2. This obligation lasts for 3 years after the conclusion of the project.
13.1. Neither party is liable for non-performance caused by force majeure (natural disasters, infrastructure failures, war, etc.).
13.2. The affected party must promptly notify the other and provide supporting evidence if required.
14.1. This Agreement is governed by the laws of England and Wales.
14.2. Disputes shall first be resolved amicably. If unsuccessful, disputes will be referred to arbitration in London, United Kingdom.
15.1. LOGICHIVE OÜ
15.2. Harju County, Tallinn, Nõmme District, Põllu Street 43, Estonia 11619
15.3. Website: https://logichiveou.com
15.4. Email: info@logichiveou.com